MARLO for Professionals
Streamline ordering contact lenses, dry eye care, and ocular health products for your patients with MARLO.
MARLO for Professionals
Streamline ordering contact lenses, dry eye care, and ocular health products for your patients with MARLO.
How it Works
MARLO Is Designed to Meet Your Practice Needs
INTUITIVE DESIGN, FOCUSED ON YOUR NEEDS
The new platform is easy-to-use. Upgrades were made with the help of people just like you.
SIMPLE NAVIGATION TO FIND WHAT YOU NEED FASTER
Find products and information in seconds with a convenient dashboard and search functions.
USEFUL TOOLS IN JUST ONE CLICK
Quickly make purchases and manage patients with improved features that save you time.
Convenient dashboard
Get a quick overview of contact lens and eye care product orders, invoices, and patient subscriptions in one central place.
Patient management
Manage your patients in a single dashboard view. See patient’s personal details, check all orders placed, edit personal information and review new/previous orders.
Order cancellation
Made a mistake? No problem. You can cancel your order within 30 minutes.
Estimated order total
Preview your order total before receiving your final invoice..
Request your MyAlcon ID and Login to MARLO
Logging in for the first time requires a few extra steps to ensure your security.
NEW CUSTOMER?
CONTACT US TO CREATE AN ACCOUNT
Or contact us if you’re a current customer and don’t have a MyAlcon ID
FIRST TIME LOGGING IN?
Go to the platform and log in with your default password provided in the email we sent you
LOG IN and VERIFY USER PROFILE
You’ll be asked to verify your user profile
CHANGE YOUR PASSWORD
Before using MARLO, set up a new password to replace the default one
FAQs
You need to be an Alcon customer and have a customer number. Please contact us if you do not have an account.
Contact details for your location are just below the FAQ section.
If you are an Alcon customer and not registered in MARLO, you can place orders by phone or email.
Contact details for your location are just below the FAQ section.
If you are a new customer, contact our Customer Service team to open an account.
Contact details for your location are just below the FAQ section.
MARLO allows eye care professionals to shop for Alcon contact lens, Systane dry eye care, contact lens solutions and other ocular health products.
Product availability varies by region.
Get in Touch
If you would like to learn more about MARLO please ask your Alcon sales representative or get in touch with our customer service team.
Vision Care Customer Service
Hours
Mon-Thu 09.00-17.30,
Fri 09.30-17.00,
Sat 09.00-13.00.
UK
Tel: 0371 376 0017
Fax: 0871 351 1005
Email: [email protected]
Ireland
Tel: 00353 818 946621
Fax: 00353 818 946620
Email: [email protected]
Create your MyAlcon ID
- MyAlcon ID is your personal account ID providing you access to:
- All your favorite MyAlcon Applications with a single user account and password
- Customized learning modules and curriculum created by some of the foremost thought leaders in eye care
- Insightful training articles and resources
- Information on the latest advancements from Alcon
See instructions for use for wear, care, precautions, warnings, contraindications and adverse effects.